Refund policy

14-day refund

If ZaRemba TEC Terminal is not for you, write to kontakt@isyouneed.com within 14 days of your purchase and name the e-mail address used at checkout. We refund the full amount to your original payment method.

What happens to the licence

When a refund is issued, the licence for your registered accounts is deactivated and the subscription is cancelled.

Renewals

A renewal payment is refunded on the same terms if you contact us within 14 days of the renewal date.

Statutory rights

This policy applies in addition to your statutory rights as a consumer, including the right of withdrawal.